Onboarding Process

Instatruck Driver Onboarding Process
Step One
Download the Instatruck driver app

Download the Instatruck driver app, create an account and complete the driver application. Complete onboarding is done via the app. It’s easy, safe and secure.

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Step Two
Submit your documents

To onboard you and your vehicle, we will need a copy of the following documents:

  • Driving Licence
  • Vehicle Registration Papers
  • Certificate of Currency – Goods in Transit Insurance
  • Certificate of Currency – Public Liability Insurance
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Step Three
Learn to use the system

During the onboarding process you will be sent information about the Instatruck platform and OHS guidelines. During driver onboarding you will:

  • Learn use the Instatruck driver app and platform works
  • Cover OHS requirements
  • Answer any questions you may have
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Step Four
Get Approved

Once you and your vehicle have been onboarded, approved and authorised to work with Instatruck, you’ll be able to use the driver app to start accepting jobs. Getting you on the road in no time.

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Frequently Asked Questions
Do I need to download and use the driver app?

Yes, the Instatruck driver app is required for registering and driving with Instatruck. The Instatruck driver app supports full in-app onboarding to simplify the registration process. It’s easy, safe and secure. All jobs are sent directly to your smartphone using the Instatruck driver app. We take your data and privacy seriously and you can find out more information in our Privacy Policy.

How do I download and install the Instatruck driver App?

You can download the Instatruck driver app via the Apple Store or Google Play Store for Android.

Please note, as our driver app is a mobile app it only intended to work on mobile devices (iPhone’s with iOS 12.4 or later and Android devices).

Contact us if you have any issues downloading or installing the Instatruck driver app.

Do I need my own vehicle?

Yes, Instatruck is a vehicle sharing platform. Instatruck does not own any vehicles and does not hire drivers – you must have your own registered and roadworthy vehicle, which could be a van, ute, truck or other commercial-grade vehicle.

What type of vehicle do I need to sign up for Instatruck?
  • 1 Tonne tray back Ute
  • 1 or 2 Tonne Van
  • Pantech
  • Tautliner
  • Flatbed
  • Crane Truck
What do I need to sign up?

To sign up to drive with Instatruck, you’ll need the following:

  • A roadworthy vehicle
  • A valid Australian driver’s licence with the appropriate vehicle classification
  • Have full working rights in Australia
  • A current ABN that’s registered for GST
  • Carry both Goods in Transit Insurance (up to $200,000) and Public Liability Insurance (up to $20,000,000) for the vehicle
  • PPE/equipment that is required for your vehicle type
  • Be fit and able to drive
  • Demonstrated driving, manual handling and load restraint abilities
What are the hours and working minimums?

There is no minimum amount of work required when you register for Instatruck. The
Instatruck platform is open 24/7, with you the driver deciding your hours and your schedule.

Drivers however are required to adhere to standard fatigue management as outlined by the Department of Transportation and need to take rest breaks per those guidelines.

What will I be delivering?

At Instatruck we are connected to businesses spanning many industries. You’ll be able to accept jobs moving retail goods, industrial items, and anything in between. We do not accept jobs involving ‘dangerous goods’.

Instatruck excels in courier-type work that moves outside the standard package delivery, so anything that can fit on your truck type and size can potentially be a job. It’s up to you as a driver to decide what you’re comfortable with. But the more items you accept to ship the more you will get paid.

How much does it cost to sign up?

It’s free to create a Driver account and register your vehicle with the Instatruck platform.

All costs associated with opening, operating, insuring and running your vehicle and your personal health and safety remain your responsibility.

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Drive and earn with Instatruck.

Turn your ute, van or truck into a money-making machine. You decide your hours and schedule. Start your application now.

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