Driver Onboarding Process
To become an Instatruck driver or transport operator, drivers must first complete our onboarding process.

Driver Onboarding Process
To become an Instatruck driver or transport operator, drivers must first complete our onboarding process.

Here are the onboarding steps
Step 1: Register | Register your expression of interest by clicking on the link, and provide your name, email address and your truck type. |
Step 2: Gather your documents and book an onboarding session | We will send you an email with instructions to gather the following documents and book an appointment. • Driving Licence; • Vehicle Registration Papers; • Department of Transport Medical Certificate; • Goods in Transit Insurance; • Public Liability Insurance; • Vehicle Service Records All our drivers are required to have goods in transit insurance (min. $200,000) and public liability insurance (min. $20,000,000) for general freight. |
Step 3: Attend a driver onboarding session | The Driver onboarding process in our office takes about 45mins. During driver onboarding: • Drivers must present their documentation; • Drivers are shown how to use the app; • Drivers must watch a series of videos (including Driver recommendations and chain of responsibility videos (COR) videos). This is also an opportunity for the drivers to clarify any questions they may have. |
Step 4: Redbook Vehicle Inspection | The final step of the process is that we send you for vehicle and equipment inspection. This is done with a third-party provider Redbook Australia. |
Here are the onboarding steps
Step 1: Register | Register your expression of interest by clicking on the link, and provide your name, email address and your truck type. |
Step 2: Gather your documents and book an onboarding session | We will send you an email with instructions to gather the following documents and book an appointment. • Driving Licence; • Vehicle Registration Papers; • Department of Transport Medical Certificate; • Goods in Transit Insurance; • Public Liability Insurance; • Vehicle Service Records All our drivers are required to have goods in transit insurance (min. $200,000) and public liability insurance (min. $20,000,000) for general freight. |
Step 3: Attend a driver onboarding session | The Driver onboarding process in our office takes about 45mins. During driver onboarding: • Drivers must present their documentation; • Drivers are shown how to use the app; • Drivers must watch a series of videos (including Driver recommendations and chain of responsibility videos (COR) videos). This is also an opportunity for the drivers to clarify any questions they may have. |
Step 4: Redbook Vehicle Inspection | The final step of the process is that we send you for vehicle and equipment inspection. This is done with a third-party provider Redbook Australia. |